Baaji Privacy Policy & Data Protection
Last Updated: January 2025 — Reading this page will tell you how baaji collects, uses, and keeps your personal information secure.
What Information We Collect
Personal Identity Information
When creating an account on baaji, we collect your name, email address, phone number, and date of birth. This information is required to verify your identity and ensure account security. We do not accept registrations from individuals under 18 years of age in accordance with applicable laws in Bangladesh. Your national ID or passport details may also be part of the verification process. This information is stored in strictly encrypted form on our secure servers.
Financial & Transaction Information
We store payment information required for deposits and withdrawals, such as mobile banking numbers and transaction history. This information is used solely for the purpose of processing financial transactions and preventing fraud. We never store full card numbers or bank PINs. We use industry-standard encryption technology to ensure the security of financial information. All financial information is managed in compliance with Bangladesh Bank guidelines.
Device & Usage Information
When you use our platform, information such as IP address, browser type, device model, and operating system is collected automatically. We monitor responsible gaming by analyzing gaming history and betting patterns. This information is used to improve platform performance and provide a personalized experience. We use cookies and similar technologies, which can be managed from your browser settings. No sensitive personal information is ever collected without your consent.
Data Use & Sharing Policy
Permitted Use
- Account Management & Verification
- Transaction Processing & Security
- Customer Service & Support
- Responsible Gaming Monitoring
- Legal Obligation Compliance
What We Never Do
- Sale of Data to Third Parties
- Data Transfer to Advertising Companies
- Unnecessary Data Collection
- Marketing Messages Without Consent
- Indefinite Data Retention
Baaji may only share relevant information when legally required to do so, such as by order of a Bangladeshi court or regulatory authority. In such circumstances, we always provide only the minimum information necessary. Only information required to complete a transaction is shared with payment processing partners, who operate under strict confidentiality agreements. Any third-party service providers we work with are required to comply with our standards for protecting your information.
Your Rights & Controls
Baaji believes you should have full control over your personal information. You can request to view, correct, or delete your stored information at any time. Upon account closure, we delete all personal data within a set timeframe, except where required by law. If you wish to stop receiving marketing messages, contact us at any time or make changes from your account settings. Our support team is always ready to assist with any complaints or inquiries regarding your information.
Right to Access Information
Right to Rectification
Right to Erasure
Right to Restrict Processing
Cookies & Tracking Technologies
Cookies necessary for the smooth operation of our website and app are used to maintain login sessions and remember your preferences. For analytical cookies, we collect only anonymous statistics for the purpose of platform improvement. You can block or delete cookies by changing your browser settings, though this may limit some features. Third-party advertising cookies are not used on our platform. When device permissions are requested while using our app, they are clearly explained and each permission can be granted or denied individually.
Data Security Measures
Baaji follows the highest industry standards to protect your information. Our servers and databases are secured with SSL encryption and are regularly tested through security audits. Two-factor authentication is available for account access, providing an additional layer of security for your account. If suspicious activity is detected, our system automatically issues an alert and temporarily suspends the account if necessary. In the event of a security breach, we will promptly notify affected users and take the necessary steps. Our staff operate under strict confidentiality agreements and their access is limited to only the information required for their specific role.
Policy Changes & Contact
This Privacy Policy may be updated from time to time. For any significant changes, we will send a notification to your registered email and publish the update date on the website. You can stay informed about the latest policy by visiting this page regularly. Continued use of the platform after policy changes will be considered your acceptance of the new policy. For any privacy-related questions or concerns, contact us directly at: [email protected]. Our privacy team endeavors to respond to your inquiry within business days.